T & C
Our store will protect your personal Information in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and in accordance.
• In case of any dispute, the merchant will retain the right of final decision without prior notice.
• Color shown may be slightly different than actual products due to computer monitors settings.
• In situations where there are limitations, price, promotion offers and other marketing campaigns on the YKSILVER online shop may vary from retail stores, the terms and offers are only applicable to YKSILVER online shop.
• In order to provide the best guarantee to consumers, our store has a “Return and Exchange Purchase Guarantee”. If the customer finds that there is a problem with the product and needs to return it within 7 days after receiving the product, you can directly WhatsApp us to deal with the problem or exchange. Each shopping receipt is limited to one exchange, but no refunds.
Below situations are not acceptable in our exchange policy:
1. Opened/used products
2. Without original and unopened packaging
3. Products with “non-returnable” remark
4. Free Gifts/ Accessories / Samples
5. Without the corresponding original order confirmation, delivery note
We will check before return/exchange, the original delivery charge and cost of return are borne by customers. Customers must return with all free gifts/ accessories / samples.
In case of any dispute, PICK LIGHT will reserve the right for final decision. In case of any contradiction or inconsistency between the Chinese and English versions, the Chinese version shall prevail.
